Privacy Policy

How we collect, use, and safeguard your personal information.

Last updated: 1 January 2024

Philosophia School (ABN 91 382 615 479), located at Suite 12, Level 4, 26 Flinders Street, Adelaide, SA 5000, Australia, is committed to protecting the privacy of individuals who interact with our services. This Privacy Policy outlines how we collect, use, disclose, and store personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

1. Information We Collect

We may collect the following types of personal information:

  • Name, email address, phone number, and postal address
  • Enrolment and course participation records
  • Payment and billing information
  • Communications you send to us, including enquiry form submissions
  • Website usage data, including pages visited and time spent on our site

2. How We Collect Information

We collect personal information directly from you when you enrol in a course, submit an enquiry through our contact form, subscribe to communications, or correspond with us by phone or email. We may also collect information automatically through standard web server logs and cookies when you visit our website.

3. Purpose of Collection

We use your personal information for the following purposes:

  • Processing course enrolments and administering your participation
  • Communicating with you about courses, schedules, and related matters
  • Processing payments and maintaining financial records
  • Responding to your enquiries and providing support
  • Improving our courses, website, and services
  • Complying with legal and regulatory obligations

4. Disclosure of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business, such as payment processors and email service providers, strictly for the purposes outlined in this policy. These parties are bound by confidentiality obligations.

5. Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. Electronic data is stored on secure servers, and access is restricted to authorised personnel.

6. Cookies

Our website may use cookies to enhance your browsing experience and collect aggregate usage data. Cookies are small text files stored on your device. You can configure your browser to refuse cookies, though this may affect the functionality of certain features.

7. Access and Correction

You have the right to request access to the personal information we hold about you and to request corrections if you believe the information is inaccurate, incomplete, or out of date. To make such a request, please contact us using the details below.

8. Complaints

If you believe we have breached the Australian Privacy Principles, you may lodge a complaint by contacting us. We will investigate and respond within 30 days. If you are not satisfied with our response, you may refer the matter to the Office of the Australian Information Commissioner (OAIC).

9. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website with the date of last revision noted above.

10. Contact

For questions or requests regarding this Privacy Policy, please contact us:

  • Email: contact@philosophiaschool.com
  • Phone: +61 8 7129 4638
  • Post: Suite 12, Level 4, 26 Flinders Street, Adelaide, SA 5000, Australia